Home Get help Donate Events About Sustainability Contact Get in touch
Home How to get help

You don't have to
start with nothing.

If you or someone you know has fled domestic abuse and moved into an empty property, Simple Acts of Kindness can help. We provide essential household items - beds, bedding, kitchen goods, clothing, and furniture - completely free of charge, and we aim to respond within 24 hours of a referral.

The scale of the problem

98%
of social housing allocated to domestic abuse survivors has no flooring, no white goods, and no furniture
95%
of domestic abuse survivors have experienced financial abuse, leaving them with no funds to provide basic household items

Everything we do is confidential. We never share details about the families we support. You are safe to contact us.

Who we help

We're here for families who need us most

We help women, men, and children who have fled domestic abuse and been placed in social housing that has nothing in it. We also help families who have lost their home due to fire or other emergencies. All of our support is completely free - there is no cost to the families we serve, ever.

Families fleeing domestic abuse

We work with women, men, and children who have been placed in empty social housing after leaving an abusive situation.

Families who have lost their home

We support families who have lost everything due to fire or other emergencies and need to start again.

Children and young people

We make sure children have a bed to sleep in, clothes to wear, and the basics they need - on the very first night.

We currently serve Wolverhampton and surrounding areas. If you are outside this area, please still get in touch and we will do our best to help or signpost you to a local organisation.

How it works

Simple, fast, and free

1

A referral is made

We work through referrals from housing officers, social workers, domestic abuse key workers, and support organisations. If you are a professional working with a family in need, get in touch with us directly. If you are a family member or friend, you can also contact us on behalf of someone who needs help.

2

We aim to respond within 24 hours

Once we receive a referral, we respond quickly. We will discuss what the family needs and what we have available. Our aim is always to respond within 24 hours - because we know that when a family is in crisis, they cannot wait.

3

We arrange delivery

We match the family's needs to our available stock and arrange delivery to their new home. Everything is provided free of charge - there is no cost, no means test, and no lengthy waiting list.

4

We signpost further support

As well as delivering household essentials, we can help connect families with other local support services, community projects, and organisations that may be able to help with other needs.

What we provide

The essentials to make a house a home

Donated bed and bedding
Donated sofa
Donated plates
Donated chest of drawers
Donated fridge
Donated cooker
Donated dining table and chairs
Donated children's bed

We provide whatever a family needs from our available stock. Everything is checked before delivery to make sure it is clean and in good condition. All items are provided completely free of charge.

Beds & bedding

Mattresses, bed frames, duvets, pillows, and bed linen so everyone in the family has somewhere safe to sleep.

Kitchen essentials

Pots, pans, plates, cutlery, mugs, and kitchen utensils - everything needed to cook a meal and eat as a family.

Clothing & toiletries

Clean clothing sorted by size for adults and children, plus toiletries and personal care items.

Furniture

Sofas, tables, chairs, wardrobes, and other furniture to make a home feel like somewhere to live.

Children's items

Toys, books, and children's essentials - because children deserve to feel at home too.

Cleaning supplies

Basic cleaning products and household essentials to help families settle in and keep their new home clean.

We do our best to fulfil every request but availability depends on current stock. If we don't have something you need, we will let you know and do our best to source it.

Common questions

Frequently asked questions

Is there any cost to families? +
No. Everything we provide is completely free of charge. There is no cost, no deposit, and no means test. We exist to help families who have nothing, and we will never charge for that.
Do I need to be referred by a professional? +
We prefer referrals through housing officers, social workers, or domestic abuse support organisations because it helps us reach the families who need us most urgently. However, if you are a family member, friend, or the person in need yourself, please still get in touch - we will do our best to help.
How quickly can you respond? +
Our aim is to respond within 24 hours of receiving a referral. We understand that families in crisis cannot wait and we do everything we can to get essential items delivered as quickly as possible.
What area do you cover? +
We are based in Wolverhampton and primarily serve the Wolverhampton area and surrounding communities. If you are outside this area, please still contact us - we will help where we can or point you towards a local organisation that can help.
Is my information kept confidential? +
Yes, completely. We never share details about the families we support with anyone outside of Simple Acts of Kindness CIC. Your safety and privacy are our priority.
What if you don't have the items I need? +
Our stock depends on donations, so we can't always guarantee specific items. If we don't have something you need, we will be honest with you and do our best to source it or connect you with another organisation that can help.
I'm a professional - how do I make a referral? +
Get in touch with us directly via our contact page or Facebook Messenger. Let us know the family's situation, what they need, and the address for delivery. We will aim to respond within 24 hours to arrange everything.

⚠ If you are in immediate danger

Please call 999 immediately. For the National Domestic Abuse Helpline, call 0808 2000 247 (free, 24 hours, confidential). We are not an emergency service, but we are here to help once you are safe.

For professionals

Making a referral

If you are a housing officer, social worker, domestic abuse key worker, or other professional working with a family who needs our support, please get in touch via our contact page or Facebook. We aim to respond quickly and work with you to get the right items to the family as fast as possible.

Contact us → Message us on Facebook →